Operations Manager

4 weeks ago


Fargo, North Dakota, United States Sonic Drive-In Full time
Job Title: Multi Unit Operations Leader
Job Summary
We are seeking a highly skilled and experienced Multi Unit Operations Leader to oversee the operations of four Sonic Drive-In locations in North Dakota. As a key member of our leadership team, you will be responsible for managing the operations of all General Managers and employees within the 4 Sonic Drive-In locations. Your primary focus will be on ensuring that our guests have an enjoyable experience at Sonic by providing quality food in a clean, safe and efficient manner.

Key Responsibilities
Provide leadership and direction to store managers and staff across all locations.
Mentor and develop management teams to enhance their skills and performance.
Foster a culture of teamwork, accountability, and continuous improvement.
Ensure consistent operational standards and procedures are followed at all locations.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
Implement strategies to increase efficiency, customer satisfaction, and profitability.

Requirements
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred.
Minimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
Proven experience in multi-unit operations management, preferably in the food service or retail industry.
Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays as well as travel between locations as needed.
Knowledge of recruiting, interviewing and selection practices.
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
Strong leadership and supervisory practices and skills; effective verbal and written communication skills.
Strong organizational and time management skills.
Basic accounting and computer skills.
Ability to analyze data, identify trends, and implement effective solutions.
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
Problem solving, decision-making and conflict-resolution skills.
Abide by the company's appearance, uniform and hygiene standards.

Benefits
Competitive wages.
Health, Dental, Vision & Life benefits.
PTO.
Meal Discounts.

At Sonic Drive-In, we are committed to providing our guests with an exceptional dining experience. If you are a motivated leader with a passion for operational excellence and a desire to make a significant impact, we invite you to apply for this exciting opportunity.

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