Account Manager Inside Sales Representative

1 day ago


Fort Lauderdale, Florida, United States Peoples Gas System Full time
Job Title: Account Manager Inside Sales

About the Role:

The Account Manager, Inside Sales provides professional assistance to all Peoples Gas System new and existing residential natural gas customers. This work involves extensive contact with customers, TECO employees, subcontractors, and gas advantage dealers. The successful candidate will facilitate all inbound calls in support of company efforts to increase sales of natural gas and other energy-related services, and may perform outbound telemarketing projects.

This is a base + commission position.

Key Responsibilities:
  • Sales and Marketing: Responsible for selling and promoting applicable Peoples Gas System marketing programs, adding new residential natural gas customers within the TECO Peoples Gas service areas, and communicating the company's approved residential Energy Conservation rebate program.
  • Customer Service: Responsible for customer inquiries and requests, and assists in new customer growth efforts, existing customer retention efforts, and former customer reactivation efforts.
  • Transaction Facilitation: Facilitates all aspects of the transaction to provide gas services for new, existing, and former residential customers.
  • Collaboration: Coordinates work with employees, builders, subcontractors, and gas advantage dealers.
  • Additional Duties: Performs all other duties as assigned.
Requirements:
  • Education: Valid High school diploma or equivalent.
  • Experience: Minimum of 2 years of work experience related to the duties and responsibilities of this position.
  • Skills: Ability to communicate effectively, professionally, and courteously in situations that are often sensitive and emotionally laden.
Competencies:

Takes Ownership and Acts with Integrity

Drives Operational Excellence for Customers

Builds Strong, Collaborative Relationships

Thinks Strategically and Exercises Sound Judgement

Speaks up on Safety, Health, and the Environment

STORM DUTY REQUIREMENTS: Responding to storms will be considered a condition of employment. TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.



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