IRIS Consultant Case Manager

2 days ago

Madison, Wisconsin, United States Centers for Independence Full time
Job Title: IRIS Consultant Case Manager

Centers for Independence is seeking a highly skilled and compassionate IRIS Consultant Case Manager to join our team. As an IRIS Consultant Case Manager, you will play a vital role in supporting individuals with disabilities to achieve their long-term care goals and life outcomes.

Job Summary:

The IRIS Consultant Case Manager is responsible for providing ongoing support and assistance to participants enrolled in the IRIS program. This includes completing home visits and phone contacts to assist participants with self-directing services and ensuring their health and safety. The successful candidate will also be responsible for accurate and timely completion of Individual Support and Services Plans (ISSP), Critical Incident Reports (CIR), Notice of Actions (NOA), and all other required forms, assessments, and documentation as indicated by IRIS program policies and procedures.

Key Responsibilities:
  • Completes home visits and phone contacts in accordance with DHS guidelines to assist participants with self-directing services and to ensure the health and safety of participants.
  • Responsible for accurate and timely completion of ISSP, CIR, NOA, and all other required forms, assessments, and documentation as indicated by IRIS program policies and procedures.
  • Directs collaboration between participants, natural supports, service providers, community resources, and others to assist participants in meeting their life outcomes.
  • Provides assistance to other ICs during times of absences and provides training to new ICs as needed.
  • Works effectively with participants in maintaining financial eligibility by keeping record of when Medicaid reviews are due and by assisting participants in completing forms, making copies of verification items, and submitting paperwork to the Income Maintenance (IM) department.
  • Attends and participates in regularly scheduled phone conferences and face-to-face team meetings as required by the Regional Supervisor.
  • Attends all DHS and CFI required orientation and trainings.
  • Partners with the quality department to develop appropriate measures in support of program outcomes.
  • Performs special assignments and or projects as assigned.
Requirements:
  • Bachelor's degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field preferred.
  • Or a high school diploma with additional required experience.
  • One year of work experience related to the delivery of social services to the target groups served (intellectual disabilities, physical disabilities, and frail elders) with bachelor's degree.
  • Or four years of experience related to the delivery of social services to the target groups served (intellectual disabilities, physical disabilities, and frail elders).
  • Travel outside of office: 40-50% travel in the communities we serve.
  • Valid Wisconsin driver's license if utilizing personal vehicle.
  • Vehicle liability insurance in accordance with Agency policy if utilizing personal vehicle.
Preferred Qualifications:
  • Comprehensive knowledge of the range of needs of adults living in the community and the disability service providers in the region you serve.
  • Ability to use a laptop computer, cell phone and other mobile equipment in order to work remotely and from a home-based office.
  • Accountability & Dependability: Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
  • Ethics & Integrity: Earns others' trust and respect through consistent honesty and professionalism in all interactions.
Work Environment:

The IRIS Consultant Case Manager will work in a fast-paced environment and will be required to travel outside of the office to conduct home visits. The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal. The worker may be required to work in environments that may not meet general public standards of cleanliness and safety.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Centers for Independence is an Equal Opportunity/Affirmative Action Employer and promotes a Drug Free Work Environment.

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