Client Relations Specialist

1 month ago


Redlands, California, United States Viper Marketing Full time
Job Overview

Viper Marketing is seeking a skilled Client Relations Associate to join our team. As a key member of our Client Relations and Customer Service Team, you will be responsible for establishing and maintaining long-lasting business relationships with our clients.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
  • Identify and resolve client issues and concerns in a timely and professional manner.
  • Collaborate with the sales team to ensure seamless communication and coordination with clients.
  • Provide exceptional customer service and support to clients, ensuring their needs are met and exceeded.
  • Document client information and ensure accurate and timely submission of client data.

Requirements:

  • High school diploma or equivalent required; bachelor's degree in business administration, communications, or marketing preferred.
  • 1-3 years of experience in client relations, customer service, sales, or a related field.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Results-driven and self-motivated, with a passion for delivering exceptional customer service.

About Viper Marketing:

Viper Marketing is a dynamic and growing company that values its clients and strives to deliver exceptional results. We are committed to building long-lasting relationships with our clients and providing them with the best possible service.



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