Store Operations Manager

5 days ago


Los Gatos, California, United States The Wooden Horse Full time
About The Wooden Horse

We are a Bay Area-based specialty toy store with over 50 years of experience serving local families. Our mission is to provide high-quality toys that foster development, growth, and curiosity for children and adults of all ages.

Our goal is to create a unique, classic shopping experience with exceptional customer service. We strive to make every visit a memorable one for our customers.

Job Description

We are seeking an experienced Assistant Retail and Online Store Manager to join our team in the Bay Area. As a key member of our management team, you will be responsible for assisting the store manager with various tasks including managing floor staff, merchandising, and maintaining our online presence.

Your responsibilities will include:

  • Managing sales floor personnel schedules and supervising their work
  • Maintaining store displays and ensuring stock levels are adequate
  • Providing exceptional customer service and resolving any issues that may arise
  • Developing and implementing marketing strategies to promote our products
  • Managing our website, online store, and social media platforms
  • Assisting customers with purchases and providing a seamless shopping experience

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience.

This is a dynamic role that requires someone who can thrive in a fast-paced retail environment. If you have previous experience in retail and customer service, particularly in children's products, we encourage you to apply.



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