Seasonal Retail Team Member
1 week ago
About Michaels:
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance, paid time off, tuition assistance, generous employee discounts, and much more.
Job Description:
This Seasonal Retail Team Member role involves providing exceptional customer service, assisting customers with shopping, and maintaining a well-merchandised store. As a member of our team, you will:
- Deliver friendly customer service, help customers shop, and find what they're looking for.
- Provide a fast and friendly checkout experience; execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Responsible to complete merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
- Cross-trained in Custom Framing selling and production.
Benefits:
- Competitive salary range of $12-$15 per hour.
- Robust benefits package, including health insurance, paid time off, tuition assistance, and more.
- Opportunities for professional growth and development.
- Generous employee discounts.
Requirements:
- High school diploma or equivalent required.
- Retail and/or customer service experience preferred.
- Ability to remain standing for long periods of time and move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
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