Customer Service Specialist

2 days ago


Hazleton, Pennsylvania, United States Sherwin-Williams Full time

Company Overview: At Sherwin-Williams, we believe there's not one path to success. We believe in careers that grow with you.

Salary: Estimated salary: $42,000 - $60,000 per year, based on experience and location.

Job Description:

We are seeking a skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, processing sales transactions accurately, and maintaining a clean and organized store environment.

Responsibilities:

  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products as needed to customer specifications.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load/unload delivery trucks.
  • Assist in making deliveries as needed.
  • Maintain in-stock and presentable condition assigned areas.
  • Remain knowledgeable on products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.

Requirements:

  • Must be at least eighteen (18) years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Benefits: As a valued member of our team, you will enjoy a wide range of benefits, including competitive compensation, comprehensive health insurance, and opportunities for professional growth and development.



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