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Customer Service Supervisor

2 months ago

Goleta, California, United States Rite Aid Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Supervisor to join our team at Rite Aid. As a key member of our store operations team, you will be responsible for supervising and assisting Store Associates with daily tasks, providing exceptional customer service, and maintaining a safe and clean store environment.

Key Responsibilities:

  • Supervise and assist Store Associates: Provide guidance and support to Store Associates with daily operational tasks, including receiving and stocking procedures, cash handling, and customer service.
  • Provide exceptional customer service: Assist customers with their shopping needs, resolve issues promptly, and maintain a positive and friendly attitude.
  • Maintain store appearance: Ensure the store is clean, organized, and visually appealing, and that all merchandise is properly displayed and rotated.
  • Perform administrative tasks: Count and reconcile cash register drawers, prepare deposits, and maintain accurate records.
  • Lead by example: Demonstrate a strong work ethic, a positive attitude, and a commitment to excellence in all aspects of your work.

Requirements:

  • Education: High School Diploma or General Education Degree (GED) required.
  • Experience: At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

What We Offer:

Rite Aid offers a competitive salary, generous paid time off, 401K matching, and career growth opportunities. We are committed to creating an environment that inspires and motivates our associates to reach their full potential.