Telecom Support Engineer

1 week ago


Kansas City, Missouri, United States Yoh Full time

Company Overview:

Yoh is a leading staffing firm that provides innovative solutions to meet the changing needs of businesses. We pride ourselves on delivering exceptional service to our clients and candidates.

Job Description:

We are seeking a skilled NOC Technician to provide customer support for broadband networks. This role involves direct collaboration with Field Services and Network Engineers to resolve trouble tickets, diagnose, and repair issues.

Key Responsibilities:

  • Manage and document trouble tickets
  • Handle maintenance activities and run MOPs from Engineering
  • Monitor network performance following maintenance and network changes

Candidate Requirements:

  • 1-3 years of experience in an NOC environment
  • Strong communication skills


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