Airport Operations Agent

4 weeks ago


Chicago, Illinois, United States Envoy Air Full time
About Us

At Envoy Air, we are committed to providing outstanding service and creating a positive experience for our passengers. Our team is made up of dedicated professionals who are passionate about delivering exceptional customer experiences.

Job Details

This is a full-time position that requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment. The estimated salary for this position is $18.22 per hour, and we offer a range of benefits including amazing employee flight privileges, training and development programs, comprehensive health and life benefits, and more.

Responsibilities
  • As an Airport Operations Agent, you will be responsible for greeting passengers, checking in luggage, handling customer inquiries, and resolving issues in accordance with company policies and procedures.
  • You will also work closely with internal teams to ensure that passenger information is processed accurately and flights are sent out on time.
  • In addition, you may be required to work in the Baggage Service Office to track baggage and handle passenger questions.
Requirements
  • To be successful in this role, you will need to possess a minimum age of 18, a high school diploma or equivalent, a valid unexpired and unsuspended driver's license, and the ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off.
  • You must also be comfortable working with computers and learning new computer programs, as well as being able to read, write, fluently speak, and understand the English language.
  • Furthermore, you must be authorized to work in the United States without sponsorship.


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