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Customer Service Representative

2 months ago

Glen Cove, New York, United States Walgreens Full time
Job Description:

As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes greeting customers, offering assistance with products and services, and resolving customer issues in a timely and professional manner.

Key Responsibilities:
  • Provide customers with courteous, friendly, and efficient service
  • Recommend items for sale to customers and suggest trade-up and/or companion items
  • Register customer purchases on assigned cash register, collect cash, and distribute change as requested
  • Process voids, returns, rain checks, refunds, and exchanges as needed
  • Keep counters and shelves clean and well-merchandised, take inventory, and maintain records
  • Implement Company asset protection procedures to identify and minimize profit loss
  • Ensure compliance with state and local laws regarding regulated products
  • Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise
  • Assist with separation of food items and product placement as specified by policies/procedures
  • Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine
  • Assume web pick-up responsibilities and deliver orders to customers as they arrive at the store
Requirements:
  • Must be fluent in reading, writing, and speaking English
  • Requires willingness to work flexible schedule, including evenings and weekend hours
  • Prefer six months of experience in a retail environment
  • Prefer prior work experience with Walgreens
What We Offer:

As a Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing excellent customer service and contributing to the success of our team. We offer competitive pay, benefits, and opportunities for professional growth and development.