Customer Service Representative

4 weeks ago


Glen Cove, New York, United States Walgreens Full time
Job Summary:

As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes greeting customers, offering assistance with products and services, and resolving customer issues in a positive and efficient manner.

Key Responsibilities:

Provide customers with courteous, friendly, fast, and efficient service.
Recommend items for sale to customers and suggest trade-up and/or companion items.
Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
Process voids, returns, rain checks, refunds, and exchanges as needed.
Maintain a clean and well-merchandised store environment, including counters and shelves.
Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.
Implement Company asset protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws regarding regulated products.
Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
Assist with separation of food items and product placement as specified by policies/procedures.
Provide customer service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.

Requirements:

Must be fluent in reading, writing, and speaking English.
Requires willingness to work flexible schedule, including evenings and weekend hours.
Prefer six months of experience in a retail environment.
Prefer prior work experience with Walgreens.
Prefer to be fluent in reading, writing, and speaking English.
Requires willingness to work flexible schedule, including evenings and weekend hours.

What We Offer:

Competitive compensation and benefits package.
Opportunities for career growth and development.
A dynamic and supportive work environment.
The chance to make a difference in the lives of our customers and communities.

Equal Opportunity Employer:

Walgreens is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.


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