Customer Service Representative
4 weeks ago
Key Responsibilities:
Check in and check out hotel guests in a timely and efficient manner.
Provide exceptional customer service, responding to guest inquiries and resolving issues in a courteous and professional manner.
Handle cash and credit transactions accurately and securely.
Maintain a clean and organized work environment, adhering to hotel standards and protocols.
Collaborate with colleagues to ensure seamless guest experiences and efficient hotel operations.
Requirements:
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and multitask effectively.
Strong organizational and time management skills.
Ability to maintain confidentiality and handle sensitive information with discretion.
High school diploma or equivalent required; prior customer service experience preferred.
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