Customer Service Representative

4 weeks ago


Schaumburg, Illinois, United States HYATT Hotels Full time

Key Responsibilities:

Check in and check out hotel guests in a timely and efficient manner.

Provide exceptional customer service, responding to guest inquiries and resolving issues in a courteous and professional manner.

Handle cash and credit transactions accurately and securely.

Maintain a clean and organized work environment, adhering to hotel standards and protocols.

Collaborate with colleagues to ensure seamless guest experiences and efficient hotel operations.

Requirements:

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and multitask effectively.

Strong organizational and time management skills.

Ability to maintain confidentiality and handle sensitive information with discretion.

High school diploma or equivalent required; prior customer service experience preferred.



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