Customer Service Representative

4 weeks ago


Schaumburg, Illinois, United States Brad Sutter - State Farm Agent Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide personalized customer service and support to clients, addressing their inquiries and concerns in a timely and professional manner.
  • Assist clients with policy changes, updates, and claims processing, ensuring accurate and efficient processing of policy transactions.
  • Analyze complex customer situations and develop effective solutions to address their unique needs and requirements.
  • Collaborate with our team and other professionals to provide seamless customer service and support.
Requirements
  • Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
  • Strong customer service orientation and a genuine desire to assist and support clients.
  • Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
  • Attention to detail and exceptional organizational skills to ensure accurate policy management and documentation.
  • Proficient computer skills, including familiarity with relevant software systems and the ability to quickly learn new tools.
About Us

Brad Sutter - State Farm Agent is a renowned insurance and financial services company committed to helping individuals manage life's uncertainties and realize their dreams. We foster a culture that values collaboration, integrity, and continuous growth, offering comprehensive training and development opportunities to help our employees reach their full potential.

Benefits
  • Growth potential and opportunity for advancement within our office.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience.
  • Competitive compensation package.


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