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Hospitality Specialist|Part-time|Acrisure Arena

2 months ago

Palm Desert, California, United States Oak View Group Full time
Job Summary:

The Oak View Group is seeking a skilled Bartender to join our team at the Acrisure Arena. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience for all who visit our venue.

Key Responsibilities:
  • Provide Excellent Guest Service: Demonstrate a high level of professionalism, friendliness, and attentiveness to our guests, ensuring their needs are met and exceeded.
  • Serve Beverages with Precision: Pour drinks responsibly, following all proper procedures for serving alcoholic drinks, including state and federal regulations.
  • Upsell and Promote Products: Learn and suggestively promote various beer, wine, and spirits available, enhancing the guest experience and increasing sales.
  • Manage Cash and Inventory: Accurately handle cash transactions, maintain a clean and organized workspace, and ensure adequate product restocking.
  • Communicate Effectively: Listen to and respond to guest requests and concerns, de-escalating situations as needed and escalating to management or security when necessary.
Requirements:
  • Experience: Six months or more of bartending experience, with a strong focus on customer service and cash handling.
  • Skills: Ability to prioritize tasks in a fast-paced environment, work independently, and as part of a team, with excellent interpersonal and communication skills.
  • Education: Bartending school preferred, but not required.
About Oak View Group:

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.