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Full-Time Assistant Store Manager

2 months ago


Seattle, Washington, United States GameStop Full time
Job Summary

As a Store Manager at GameStop, you will be responsible for leading a team of sales associates and ensuring that the store meets its sales and customer service goals. This is a full-time position that requires a strong leader who can motivate and train their team to provide excellent customer service and drive sales.

Key Responsibilities
  • Lead and Motivate a Team: Directly influence the performance of everyone who interacts with guests, fostering a positive and productive work environment.
  • Foster a Selling Culture: Create unique, complete solutions that exceed guests' expectations, driving sales and revenue growth.
  • Ensure Best-in-Class Guest Service: Use elements of GameStop's buy, sell, trade, and reservation business model to deliver exceptional customer experiences.
  • Drive Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue, while maintaining a high level of customer satisfaction.
  • Manage Store Operations: Oversee store operations, including inventory management, visual merchandising, and loss prevention.
Requirements
  • Leadership Experience: Proven leadership experience in a retail or sales environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to resolve customer complaints and issues in a professional and courteous manner.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with a diverse team of sales associates and store managers.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions, while maintaining a high level of customer satisfaction.