Logistics Operations Manager

2 weeks ago


Albany, Georgia, United States Beverage South Full time
Job Overview

POSITION OBJECTIVE

The Logistics Operations Manager is tasked with overseeing the Delivery Department's functions, ensuring the safe operation of delivery vehicles and the effective distribution of Beverage South's products to various accounts. This role includes direct management of delivery supervisors and collaboration with sales and merchandising teams to enhance customer satisfaction and retail performance.

Key Responsibilities

The Logistics Operations Manager reports to the General Sales Manager and is accountable for optimizing customer service through efficient delivery processes. This position ensures that quality standards are upheld by delivery personnel, overseeing product rotation during market deliveries while adhering to established delivery protocols. Additionally, the manager is responsible for the upkeep of the delivery vehicle fleet, ensuring compliance with all regulatory requirements and maintenance records.

Essential Interactions

  • General Sales Managers
  • Warehouse Staff
  • Delivery Team
  • Sales Representatives
  • Administrative Personnel

Qualifications and Skills

This role requires 7-10 years of management experience, preferably in delivery operations or a related field. A Class-A commercial driver's license and a clean driving record are mandatory. Candidates should possess strong organizational skills, effective communication abilities, and the capacity to foster positive employee relations. Physical capability for frequent lifting and maneuvering is essential, as is residence within the operational delivery area.

Core Responsibilities

  • Manage and direct daily operations of the Delivery Department.
  • Oversee the delivery fleet, ensuring vehicles are maintained in safe working condition at all times.
  • Review driver logs and address any issues, reallocating vehicles as necessary.
  • Utilize monitoring systems to coach drivers on compliance and safety standards.
  • Analyze delivery routes to ensure timely completion without compromising service quality.
  • Train delivery supervisors to uphold Beverage South's delivery standards and accountability.
  • Ensure all delivery personnel present a professional image and adhere to uniform guidelines.
  • Conduct regular training on safety protocols and equipment handling.
  • Facilitate weekly meetings to discuss safety and operational improvements.
  • Complete monthly vehicle inspections and manage driver evaluations.

This position is critical in maintaining Beverage South's commitment to excellence in service delivery and operational efficiency.



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