Guest Services Representative

1 week ago


Phoenix, Arizona, United States Hospitality Ventures Full time

Position: Front Desk Agent

Company: Hospitality Ventures

Who Should Consider This Role

This position is ideal for individuals who thrive in a collaborative environment and possess a genuine passion for customer service.

Employee Benefits

  • Discounts on hotel stays
  • Comprehensive Medical, Dental, and Vision coverage
  • Opportunities for professional growth and training
  • Paid training sessions
  • Short-term and long-term disability insurance
  • 401k plan with a 4% employer match
  • Paid vacation and sick leave
  • Accident and life insurance

Key Responsibilities

In this role, you will contribute to providing an outstanding and memorable experience for our guests by:

  • Welcoming guests with warmth and professionalism, whether in person or over the phone.
  • Facilitating the check-in and check-out processes in a friendly and efficient manner.

Qualifications

Candidates should possess basic skills in reading, writing, and mathematics. Flexibility to work evenings, weekends, and holidays may be required.

This role demands the ability to:

  • Engage in conversation and interact with guests regularly.
  • Utilize hands and fingers to manage various tasks and equipment.
  • Occasionally walk, sit, and reach, while frequently lifting or moving items weighing up to 10 pounds and standing for extended periods.

Education and Experience

A high school diploma or equivalent educational background is required, along with one to three months of relevant experience or training.

Equal Opportunity Statement

We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, gender, age, marital status, or disability.



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