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Laundry Service Associate
2 months ago
- Flexible scheduling options
- Opportunities for training and professional growth
Job Overview:
We are looking for a committed and customer-focused individual to take on the role of Laundry Service Associate. In this position, you will be tasked with ensuring the effective and seamless operation of our laundry facility. Your main priority will be to deliver outstanding customer service, uphold cleanliness standards, and assist patrons with their laundry requirements.
Responsibilities:
- Customer Engagement:
- Welcome customers and provide helpful support with their laundry tasks.
- Respond to customer questions, resolve concerns, and guarantee overall satisfaction.
- Guide customers in the operation of various laundry machines and tools.
- Laundry Management:
- Supervise and maintain the cleanliness of the laundry facility.
- Ensure the washing and drying machines are functioning properly.
- Assist customers in the effective use of equipment and offer advice on laundry best practices.
- Financial Transactions:
- Process cash transactions with accuracy and efficiency.
- Facility Upkeep:
- Conduct regular cleaning and maintenance to keep the laundry facility tidy and welcoming.
- Notify management of any equipment issues or maintenance needs.
- Supply Management:
- Monitor and replenish laundry supplies such as detergents and change for machines.
- Capability to manage cash transactions and operate a cash register.
- Physical ability to perform cleaning and maintenance duties.
- Willingness to work during weekends and evenings.
- Potential for career advancement within the organization.
- Supportive and inclusive workplace culture.