Automotive Service Porter

2 weeks ago


Denver, Colorado, United States Sonic Automotive Full time
Job Overview

The Automotive Service Porter plays a crucial role in facilitating the movement of customer vehicles within the service area, ensuring an efficient flow of operations and enhancing customer satisfaction while maintaining an organized parking environment.

Key Responsibilities:

  • Welcome all customers entering the service zone with a positive and professional demeanor, addressing their inquiries and guiding them to the right personnel or location.
  • Ascertain whether customers have scheduled appointments. Document essential details such as the customer's name, VIN, license plate number, mileage, and any pre-existing vehicle damage through a thorough inspection.
  • Manage the flow of service traffic, oversee parking, and assist with loaner vehicles as necessary. Park vehicles promptly after they have been documented.
  • Drive responsibly and report any damage to the parking lot immediately, with a goal of achieving zero incidents.
  • Retrieve customer vehicles at the cashier for pick-up; remain with the vehicle until the customer arrives, expressing gratitude for their business.
  • Install protective coverings such as seat covers, steering wheel covers, floor mats, and identification tags in all vehicles brought in for service.
  • Deliver keys and repair orders to the appropriate Service Advisor immediately after parking a vehicle in the service area.
  • Ensure a clean and safe service drive, free from debris, water, leaves, and dirt.
  • Transport vehicles to and from the service lane, service stalls, and parking area as required.
  • Create key tags for vehicles.
  • Maintain a professional appearance at all times.
  • Perform additional duties as assigned.
  • Adhere to all company safety protocols and promptly report any accidents to a manager or supervisor.

Qualifications:

To excel in this role, candidates must be able to fulfill each essential duty effectively. The following qualifications are representative of the knowledge, skills, and abilities required:

  • All applicants must be authorized to work in the USA.
  • All applicants must carry out their responsibilities safely.
  • All applicants must demonstrate the ability to pass pre-employment screenings, including background checks, MVR, drug tests, credit reports, and possess a valid driver's license.

Additional Information:

Joining our team means becoming part of a collaborative environment that fosters growth and advancement. We offer comprehensive training, competitive pay, and exceptional benefits, ensuring you experience the best that a career in the automotive industry can provide.

All personal information will be kept confidential in accordance with EEO guidelines.


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