Employer Support Specialist
6 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Advocate. As a key member of our support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Respond to inbound inquiries from employers and job seekers via phone, chat, and email, providing timely and accurate support.
- Process basic support inquiries, transferring calls to appropriate teams and departments as needed.
- Handle a high volume of sales and support inquiries via chat and email, forwarding inquiries as necessary.
- Perform troubleshooting for site issues and functionality, maintaining high service levels as established by the department.
- Meet or exceed established metrics and performance goals, including productivity and quality of activities.
- Promote ZipRecruiter site features and products, including TrafficBoost and Resume Database.
- Process plan upgrades and downgrades at the user's request.
- Assess potential Terms of Use and Product Guidelines violations, forwarding pertinent information to the Compliance Department.
- Develop and maintain the internal Knowledge Base of the evolving ZipRecruiter product.
- Prior work in B2B or customer-facing roles.
- Detail-oriented, organized, and an expert on time management.
- Passionate, optimistic, and a team player.
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
- Easily builds rapport and establishes relationships with customers and colleagues.
- Coachable, listening to and implementing feedback from supervisors.
- Flexible work schedule required.
- Competitive salary.
- Exceptional benefits package.
- Flexible Vacation & Paid Time Off.
- Employer-matched 401(k) plan.
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Employment Support Specialist
2 weeks ago
Phoenix, Arizona, United States Copa Health Full timeFull-Time Opportunity for a Mental Health Employment Specialist What We Offer... At Copa Health, we are committed to fostering the growth and satisfaction of our employees. As a full-time Employment Specialist, you will enjoy: Endless Opportunities for Advancement: Explore various career paths and benefit from our internal development initiatives....
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Employment Support Specialist
2 weeks ago
Phoenix, Arizona, United States Copa Health Full timeExciting Opportunity for a Dedicated Employment Specialist What We Offer... At Copa Health, we are committed to fostering the professional growth and well-being of our employees. As an Employment Specialist II, you will enjoy: Endless Opportunities for Advancement: Explore various career paths and benefit from our internal development initiatives....
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Employment Support Specialist
2 weeks ago
Phoenix, Arizona, United States Copa Health Full timeBecome a Key Player in Our Employment Support Team What We Offer... At Copa Health, we are committed to fostering the growth and satisfaction of our employees. As a vital member of our employment support team, you will enjoy: Endless Opportunities for Professional Growth: Explore various career paths and take advantage of our internal development programs....
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Bilingual Employment Support Specialist
2 weeks ago
Phoenix, Arizona, United States Addison Group Full timePosition Title:Bilingual Employment Support SpecialistLocation:Phoenix, Arizona – Fully OnsiteCompensation:$21 - $24 HourlyOverview:Our organization, a prominent Latino-owned nonprofit in the United States, is in search of a dedicated and mission-oriented individual to enhance our team.Role Summary:The Bilingual Employment Support Specialist is responsible...
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Employment Support Specialist
2 weeks ago
Phoenix, Arizona, United States A New Leaf Full timeA New Leaf has been dedicated to its mission of "Helping Families...Changing Lives" since 1971, positively impacting over 24,000 individuals annually in the Phoenix Metropolitan area. Our services encompass HEALTH, HOUSING, AND COMMUNITY SERVICES, providing a comprehensive support system to assist families in overcoming crises and achieving long-term...
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Equal Employment Specialist
2 days ago
Phoenix, Arizona, United States U.S. Department of the Interior Full timeJob SummaryWe are seeking a highly skilled Equal Employment Specialist to join our team at the U.S. Department of the Interior. As an Equal Employment Specialist, you will play a critical role in ensuring that our organization adheres to all applicable laws and regulations related to equal employment opportunity.Key ResponsibilitiesDevelop and implement...
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Credit Account Specialist
1 week ago
Phoenix, Arizona, United States Arizona Employer Full timeJob Summary:As a Credit Account Specialist at Arizona Employer, you will be responsible for handling the day-to-day credit functions associated with job accounts. This includes daily payment postings to customer accounts and reconciliations.Key Responsibilities:Posts checks to customer accounts and prepares daily bank deposits electronicallyProcesses credit...
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Credit Account Specialist
1 week ago
Phoenix, Arizona, United States Arizona Employer Full timeJob Summary:As a Credit Account Specialist at Arizona Employer, you will be responsible for handling the day-to-day credit functions associated with job accounts. This includes daily payment postings to customer accounts and reconciliations.Key Responsibilities:Posts checks to customer accounts and prepares daily bank deposits electronicallyProcesses credit...
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Radiologic Imaging Specialist
2 weeks ago
Phoenix, Arizona, United States HealthCare Support Full timeRadiologic Imaging Specialist HealthCare Support is currently in search of a Radiologic Imaging Specialist to join our team and support various openings within a leading outpatient medical imaging organization. Key Responsibilities for Radiologic Imaging Specialist:Conducts CT imaging procedures at a proficient level, requiring minimal oversight of technical...
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Traveling CT Imaging Specialist
2 weeks ago
Phoenix, Arizona, United States Healthcare Support Full timeHealthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 10 hours, nightsEmployment Type: TravelThis position involves working night shifts from Thursday to Sunday....
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Technology Employment Specialist
4 days ago
Phoenix, Arizona, United States Persevere LLC Full timeJob OverviewThe Technology Employment Specialist will play a pivotal role in preparing program participants to enter the workforce as confident professionals and serve as a liaison between businesses, educators, and other stakeholders to locate employment opportunities for them and help them succeed in their new careers.Key ResponsibilitiesPrepare...
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Travel Nurse RN Specialist
4 days ago
Phoenix, Arizona, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a travel nursing position in the Intensive Care Unit (ICU). As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in a fast-paced ICU environment.Responsibilities:Provide direct...
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IT Support Specialist
2 weeks ago
Phoenix, Arizona, United States Native Health Full timeCompany Overview NATIVE HEALTH is dedicated to delivering exceptional healthcare services to urban American Indians, Alaska Natives, and other individuals facing challenges in accessing health and wellness resources. Our Mission: To ensure holistic, patient-centered care that empowers our community to attain optimal health and well-being. Our Vision: Healthy...
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Healthcare Support Specialist
1 week ago
Phoenix, Arizona, United States Old Town Health LLC. Full timePosition OverviewThe Healthcare Support Specialist is responsible for executing clinical responsibilities, which include evaluating patient symptoms and systematically documenting information into the electronic health records system. This role involves measuring vital signs, administering injections, conducting diagnostic assessments, collecting biological...
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IT Support Specialist
2 weeks ago
Phoenix, Arizona, United States NATIVE HEALTH Full timeJob OverviewCompany Overview:NATIVE HEALTH is dedicated to delivering exceptional healthcare services to urban American Indians, Alaska Natives, and individuals facing challenges in accessing health and wellness resources.Our Mission: To ensure holistic, patient-centered care that empowers our community to attain optimal health and wellness.Our Vision:...
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Client Support Specialist
2 weeks ago
Phoenix, Arizona, United States BCForward Full timeJob OverviewBCforward is looking for a dedicated and skilled Client Support SpecialistPosition: Client Support SpecialistLocation: RemoteContract Duration: 6 MonthsRole Summary:The Client Support Specialist will manage inbound inquiries and perform case intake duties for the majority of the workday. This role involves providing guidance on general policy...
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Traveling CT Imaging Specialist
2 weeks ago
Phoenix, Arizona, United States HealthCare Support Full timeHealthcare Support is actively seeking a Traveling CT Imaging Specialist for an exciting opportunity. Position Overview This role involves working as a CT Technologist within the Allied Health Professional discipline. Key Details Start Date: ImmediateContract Duration: 13 weeksWeekly Hours: 40 hoursShift Schedule: 10-hour shifts during nightsEmployment Type:...
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Transportation Support Specialist
2 weeks ago
Phoenix, Arizona, United States TREE OF JOY SERVICES LLC Full timeNon-Emergency Transportation Support Specialist PositionTREE OF JOY SERVICES LLC is in search of dedicated individuals to become part of our team. As a Transportation Support Specialist, your primary responsibility will be to assist in the safe transport of clients to various locations, including healthcare appointments, community programs, and employment...
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IT Support Specialist
2 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeExciting Opportunity for an IT Support SpecialistIf you have a strong enthusiasm for delivering IT assistance and thrive in a team-oriented environment, this position may align perfectly with your career aspirations.Contract Position with Potential for Extension or TransitionPosition Overview:A prominent manufacturing organization is seeking an IT Support...
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Support Specialist
5 days ago
Phoenix, Arizona, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life.Our MissionWe provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they...