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Customer Service Representative

2 months ago

Mustang Ridge, Texas, United States Pilot Company Full time

About Pilot Company

Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.

Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.

Our Mission

We are dedicated to fueling people and keeping North America moving. Whether we serve guests, team members, or trucking companies, we prioritize people-first culture and commitment to giving back.

Job Summary

We are seeking a skilled Customer Service Representative to join our team. As a key member of our Guest Services Team, you will provide exceptional customer experiences, ensuring our guests feel valued and supported.

Responsibilities

  • Provide top-notch customer service, addressing guest inquiries and resolving issues promptly and professionally.
  • Collaborate with team members to maintain a clean, safe, and welcoming environment.
  • Support fueling operations, including handling customer transactions and managing inventory.
  • Participate in ongoing training and development to enhance skills and knowledge.

Benefits

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

What We Offer

Pilot Company is an equal opportunity employer, committed to diversity and inclusion. We encourage all qualified applicants to apply.