Retail Grocery Front End Team Lead

3 weeks ago


Kansas City, Missouri, United States Cosentinos Group Inc Full time
Job Description

At Cosentino's Group Inc, we are seeking a highly skilled and experienced Retail Grocery Front End Team Lead to join our team. This role is responsible for assisting customers in their shopping experience by leading the Front End team in a way that promotes growth for the company and delivers the service our customers have come to expect.

Key Responsibilities:

  • Provide direct supervision of the activities of all other members of the Front End team in a manner that is operationally effective, but also motivating and respectful.
  • Ensure team members have information they need to effectively perform in their roles (i.e., policy or procedure changes, new merchandise information, sale information, etc.).
  • Support the Office Manager in providing effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
  • Address employee relations issues and, if needed, effectively work with the HR team to resolve issues.
  • Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
  • Conduct effective interviews to hire the highest quality candidates for the Front Office team.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
  • Know and implement the Cosentino's Customer Service Standards.
  • Able to monitor front end activity and recognize when adjustments should be made to accommodate customer needs.
  • Quickly and courteously intervenes when a cashier requests assistance with a customer transaction.
  • Be knowledgeable about the products in the department and the store in order to accurately and courteously answer customer questions.
  • Able to operate, clean and maintain all equipment safely and competently.
  • Act in a cashier role as needed to ensure a friendly, convenient customer experience.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Ensure the front end is always clean and displays a professional overall appearance for customers.
  • Navigate easily within the Kronos system to submit reports and information in a timely manner and works effectively with the Accounting Team when necessary.
  • Efficiently and courteously handle all returns, exchanges and price adjustments.
  • Ensure team compliance with all liquor and tobacco regulations, coupon redemption, currency transfers, MSB compliance, Western Union and money orders.
  • Ensure all POS systems and cash office systems are running smoothly and contact appropriate services as needed.
  • Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.

Requirements:

  • A liquor license must be obtained prior to the first day of work (if applicable).
  • Completion of ongoing training and development as listed on the Cosentino's Learning Plan.
  • A high school diploma or equivalent is preferred.

Physical Abilities:

  • Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 10 lbs.
  • Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 25 lbs.
  • Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
  • Occasionally lifting and carrying up to 50 lbs., to a height of 34 inches.
  • Bending and squatting, at times all the way to floor level.

Working Conditions:

  • This is an exempt position.


  • Kansas City, Missouri, United States SAS Retail Services Full time

    Sales Role at SAS Retail ServicesAs a Sales Representative at SAS Retail Services, you will be responsible for developing and growing sales volume in your assigned territory through effective fact-based selling and relationship building. Your goal will be to gain front-end and main-aisle presence of client brands, sell incremental display locations, and...


  • Kansas City, Missouri, United States Restaurant Depot Full time

    As a Front-End Supervisor at Restaurant Depot, you will be responsible for supervising, training, and evaluating cashiers, front-end loaders, checkers, and U-boat retrieval staff. You will also ensure friendly, efficient, and professional customer service, as well as compliance with established sales and security policies and procedures. Additionally, you...


  • Kansas City, Missouri, United States SAS Retail Services Full time

    Sales Role at SAS Retail ServicesAs a Sales Representative at SAS Retail Services, you will be responsible for developing and growing sales volume in your assigned territory through effective fact-based selling and relationship building.Key Responsibilities:Gain front-end and main aisle presence of client brandsSell incremental display locations and execute...


  • Kansas City, Missouri, United States b3 Consulting Full time

    Job Title: Front End Web DeveloperWe are seeking a skilled Front End Web Developer to join our team at b3 Consulting.Job SummaryThe successful candidate will be responsible for designing, developing, testing, and maintaining website experiences and lead forms. They will work closely with our development and marketing teams to ensure seamless integration and...

  • Member Team Lead

    4 weeks ago


    Kansas City, Missouri, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and experienced Member Team Lead to join our Wholesale Operations team at Sam's Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesLead a team of...

  • Member Team Lead

    3 weeks ago


    Kansas City, Missouri, United States Walmart Full time

    Job SummaryAs a Member Team Lead at Walmart, you will be responsible for overseeing the daily operations of our wholesale team, ensuring that our members receive exceptional service and support. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities Assist...

  • Sales Team Lead

    4 weeks ago


    Kansas City, Missouri, United States Marshall Retail Group Full time

    The Sales Lead will play a key role in driving sales and floor operations at our store. With a strong focus on teamwork and results-driven approach, this individual will assist management in achieving overall sales goals.Key Responsibilities:Lead sales teams to achieve sales targets and improve customer satisfactionAssist in managing store operations,...


  • Kansas City, Missouri, United States TransForce Full time

    Job SummaryAs a Front-End Driver at GFL Environmental, you will be responsible for operating front-end trucks to collect and transport waste and recyclables to designated facilities. This role requires a strong commitment to safety, customer service, and environmental sustainability.Key Responsibilities:Drive commercial front-load or ancillary equipment...


  • Kansas City, Missouri, United States Field Force Merchandising Full time

    Job OpportunityWe are seeking a highly skilled and experienced Team Lead to join our Field Force Merchandising team. As a Team Lead, you will be responsible for supervising reset and remodel teams in major retail chains, ensuring that projects are completed on time and within budget.Key Responsibilities:Lead and manage reset and remodel teams to achieve...

  • Retail Team Lead

    3 weeks ago


    Kansas City, Missouri, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Part Time Team Lead. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading by example to ensure a positive and productive work environment.Key ResponsibilitiesCustomer...

  • Retail Team Lead

    4 weeks ago


    Kansas City, Missouri, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Part Time Team Lead to join our team at Office Depot. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales and service representatives.Key ResponsibilitiesProvide...


  • Kansas City, Missouri, United States Atrium Hospitality Full time

    Hotel:Kansas City Homewood SuitesFront Desk SupervisorFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellencePay Rate: $19.95At Atrium Hospitality, our associates experience positive encounters every day; we give life to a culture that promotes six values that propel us to be better for our associates and our guests.Our...


  • Kansas City, Missouri, United States Staples Full time

    Key Responsibilities: Provide exceptional store experiences for every customer Focus on consultative selling, driving conversion, and providing total solutions Lead the team to deliver a great customer experience in all areas of the store Remain available and support an engaging environment at all timesAbout the Role:As a Retail Sales Supervisor at Staples,...

  • Member Team Lead

    4 weeks ago


    Jefferson City, Missouri, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service and ensuring the smooth operation of our wholesale operations.Key ResponsibilitiesLead a team of associates in providing member service and...


  • Kansas City, Missouri, United States Product Connections Full time

    About the RoleAs a Retail Supervisor with Product Connections, you will play a critical role in managing a team of up to 25 team members to execute successful retail events in assigned locations. Your primary responsibility will be to schedule team members to execute events, hire, develop, and retain team members to ensure on-date execution of events.Key...


  • Kansas City, Missouri, United States Waste Industries Full time

    Job SummaryAs a Front-End Driver with GFL Environmental Inc., you will be responsible for operating front-end trucks to provide services to multi-family residential and commercial routes. Your duties will include removing and transporting waste or recyclables in fulfillment of customer contracts. This role requires you to service multiple customers per day...


  • Kansas City, Missouri, United States Big Lots Full time

    Key Responsibilities:As a Store Associate at Big Lots, you will be responsible for maintaining the highest level of customer service by greeting and assisting customers as needed. Additionally, you will be responsible for operating point-of-sale systems efficiently and accurately, driving customer loyalty program participation, and performing daily front-end...

  • Bakery Team Lead

    3 weeks ago


    Platte City, Missouri, United States Cosentinos Group Inc Full time

    Job DescriptionThe Bakery Manager-In-Training role at Cosentino's is a key position that assists customers in their shopping experience by leading all aspects of the bakery team. This position is an understudy of the Bakery Manager and Perishable Manager, and the ideal candidate will have at least 3 years' experience in a bakery background, preferably in a...


  • Kansas City, Missouri, United States Associated Wholesale Grocers Full time

    Job Summary:Associated Wholesale Grocers, Inc. (AWG) is seeking a Retail Business Solutions Analyst to provide support and consultation for AWG proprietary and vendor-endorsed retail business systems and programs. The ideal candidate will have excellent customer service skills, be able to relate technical issues to users, and have a passion for helping feed...


  • Jefferson City, Missouri, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Operations Team Lead to join our team at Sam's Club. As a key member of our operations team, you will be responsible for providing exceptional member service, leading and participating in teams, and developing and implementing processes and practices to meet business needs.Key...