Director of Regional Operations and Growth

7 hours ago


Cleveland, Ohio, United States Strategic Dining Services Full time
Job Description: As a Regional Operations Director at Strategic Dining Services, you will play a critical role in driving growth, improving operations, and enhancing the overall experience for our residents and clients. You will oversee multiple locations, developing and implementing strategies to increase revenue, improve efficiency, and deliver exceptional customer satisfaction. Your expertise in foodservice management, leadership, and team development will be invaluable in this position.

Responsibilities:
  • Oversee the daily operations of multiple locations, ensuring compliance with company policies and procedures
  • Develop and implement strategies to improve revenue, reduce costs, and enhance customer satisfaction
  • Lead and manage a team of managers and staff, providing coaching, training, and performance feedback
  • Maintain strong relationships with clients, stakeholders, and internal teams
  • Analyze data and reports to inform decision-making and drive business outcomes

Requirements:
  • Bachelor's degree in Business or Health Care related field, or equivalent degree or experience
  • Proven ability to manage a team of six or more manager-level team members
  • Minimum of two years' experience in multi-unit foodservice management
  • Experience with multi-unit foodservice management with a combined managed volume of $3 million or greater
  • Strong track record of driving customer satisfaction
  • Proven ability to work effectively in an unstructured, fast-paced, and P&L driven environment
  • Proven ability to mentor and develop team members
  • Excellent written and verbal communication skills

Salary: Estimated annual salary: $90,000 - $115,000 depending on location and experience. Comprehensive benefits package includes medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

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