Housekeeping Lead

1 week ago


Indio, California, United States Travel + Leisure Co. Full time
Lead Housekeeping Role at WorldMark Indio Resort

We are seeking a skilled Housekeeping Lead to join our team at WorldMark Indio Resort. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.

Key Responsibilities:
  • Clean and maintain guest rooms, including sleeping quarters, kitchens, bathrooms, and living rooms, to the highest standards of cleanliness and quality.
  • Replenish supplies, such as kitchenware and toiletries, as needed.
  • Sort, count, fold, mark, or carry linens, and ensure that all housekeeping equipment is in good working order.
  • Observe and report any damage, theft, or found articles to supervisors.
  • Maintain positive customer and associate relationships, and respond to guest inquiries and concerns in a professional and courteous manner.
  • Handle guest issues to resolution, and make recommendations for service recovery when necessary.
  • Ensure compliance with all department and company procedures, including internal audit, quality assurance, loss prevention, and resort operating procedures.
Requirements:
  • Ability to work in a fast-paced environment and communicate effectively with employees, guests, and owners.
  • Strong attention to detail and ability to follow instructions.
  • Professional appearance and positive, can-do attitude with a team focus.
  • Ability to lift 50 pounds.
Benefits:

We offer a comprehensive range of benefits to our associates, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, and holidays. We also offer a 401k plan with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, and employee assistance program.

Compensation:

The hourly rate for this role is $20.00.

About Us:

At Travel + Leisure Co., we are committed to delivering exceptional experiences for our guests and associates. We believe in creating a positive and inclusive work environment, where everyone has the opportunity to grow and succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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