Customer Service Representative

3 weeks ago


Bonita Springs, Florida, United States Natalie Mathews - State Farm Agent Full time
Position Overview:

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you

As a State Farm Agent Team Member, you will play a critical role in building and maintaining strong relationships with our customers. Your primary responsibility will be to establish trust and rapport with our clients, understanding their unique needs and preferences. You will use this information to educate them about our insurance and financial services products, identifying opportunities to provide tailored solutions that meet their needs.

Key Responsibilities:

Establish and maintain strong customer relationships
Conduct needs-based reviews to identify opportunities for product sales
Develop and implement sales strategies to meet or exceed sales targets
Collaborate with the agent team to achieve business objectives

What We Offer:

Competitive hourly pay plus commission/bonus structure
Comprehensive health benefits package
Paid time off (vacation and personal/sick days)
Flexible hours to accommodate your needs
Opportunities for growth and advancement within the agency

Requirements:

Strong communication and interpersonal skills
Ability to work in a team environment
Proactive problem-solving skills
Detail-oriented with a focus on accuracy
Ability to learn and adapt to new systems and processes

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply. We look forward to discussing this opportunity further with you

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