Service Excellence Coordinator

3 weeks ago


Thousand Oaks, California, United States la esquina mexican grill Full time

La Esquina Mexican Grill is looking for a Service Excellence Coordinator to enhance the customer experience.

Estimated Salary: $55,000 - $75,000 per year

Job Summary:

The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service.

Main Responsibilities:

  • Engage with customers to understand their needs and preferences.
  • Develop and implement solutions to improve customer satisfaction.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with cross-functional teams to drive business results.
  • Participate in ongoing training and development programs.

Required Skills and Qualifications:

  • High school diploma or equivalent.
  • Previous experience in customer-facing roles or similar environments.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Able to work effectively in a team environment.
  • Valid California driver's license required.


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