Product Operations Specialist/Manager, bilingual Korean

1 day ago


Santa Clara, California, United States cesna Full time
Job Description

At cesna, we are seeking a highly skilled Product Operations Specialist/Manager to join our team. As a bilingual Korean speaker, you will play a crucial role in managing and executing our Personal AI Assistant project from inception to completion.

The successful candidate will be responsible for identifying, implementing, and optimizing processes and workflows to improve efficiency within the product team. They will also streamline communication, development, and launch operations, aligning internal resources and third-party vendors to ensure seamless project execution.

The ideal candidate will have 3+ years of experience in product operations, product management, or a similar role, with proficiency in project management tools and platforms. They will possess exceptional organizational and multitasking skills, excellent written and oral communication skills, and strong analytical and problem-solving abilities.

We are looking for a method-oriented professional who can thrive in a fast-paced environment and own the entire process of a project from start to finish. If you are a detail-oriented and results-driven individual with a passion for product operations, we encourage you to apply.

Key Responsibilities:

  • Identify, implement, and optimize processes and workflows to improve efficiency within the product team.
  • Streamline communication, development, and launch operations.
  • Align internal resources and third-party vendors to ensure seamless project execution.
  • Deliver consistent updates to senior management regarding project status, potential risks, and ongoing issues.
  • Detect potential risks and formulate strategies to mitigate them.
  • Serve as the point of contact for product-related operational questions, keeping all stakeholders informed about key product milestones, updates, and performance.
  • Track project progress and make necessary adjustments to ensure successful delivery.
  • Serve as the liaison between the Korea and US team, identifying problems, and facilitating clear communication between the teams to ensure a seamless execution and delivery of our PAA product.
  • Utilize findings of the US Market and User research with the Product Development team to allow for the production of the PAA.

Requirements:

  • 3+ years of experience in product operations, product management, or a similar role.
  • Proficiency with project management tools and platforms.
  • Exceptional organizational and multitasking skills.
  • Excellent written and oral communication skills with the ability to translate complex information to non-technical stakeholders.
  • Strong analytical and problem-solving abilities.
  • Bilingual in Korean and English.

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Familiarity with SaaS products or technology-driven industries.


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