Production Support Specialist
4 weeks ago
**Supporting Equity Sales & Trading**
The mthree Recruiting Portal is seeking a skilled Production Support Analyst to join their Front Office facing Equity Production Management team. This is a production level two support role in Equity Sales & Trading, supporting the banks Algo plant.
The algorithmic trading product offering provides internal and client users with a wide range of algorithmic trading strategies including cash equity, derivatives and FX.
Key Responsibilities:
- Investigating user queries via database queries using raw SQL, log files and process interaction, e.g. order issues, flow breaks, booking issues
- Responsible for notifying the business unit of system issues or failures and carrying out subsequent incident management and problem management in-line with ITIL best practice
- Required to correct system break/fix and user recovery
- Be comfortable escalating problems to core development and engineering groups in a timely manner
- Proactive & reactive real-time monitoring of processes, connections & trade flows
- Require to liaise with the Operations department and Controllers where appropriate
- Working closely with regional counterparts to build and leverage tools and standardize monitoring procedures.
- Building tooling to optimize day to day operations
Required Skills:
- Production Support Analyst
- Front Office Equities
- Algo Trading
- Database manipulation in SQL
- L1/L2 Production Support Analyst
- Unix/Linux Scripting (Perl/Shell/Python)
- Knowledge of FIX protocol
-
Production Support Specialist
4 weeks ago
New York, New York, United States Workbox Staffing Full timeJob OverviewWorkbox Staffing is seeking a Production Support Specialist to join our team. As a key member of our production team, you will be responsible for supporting the assembly line and ensuring the smooth operation of our manufacturing processes. Key Responsibilities:Support the assembly line by performing tasks such as gluing partitions and offloading...
-
Product Support Specialist
3 weeks ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our FIS Capital Markets team. As a Product Support Specialist, you will be responsible for providing exceptional product support to our top 100 clients in the financial industry.Key ResponsibilitiesRespond to customer product inquiries via telephone or written email or chat...
-
Product Support Specialist
4 weeks ago
New York, New York, United States The Dignify Solutions LLC Full timeKey Responsibilities:As a Product Support Specialist at The Dignify Solutions LLC, you will be responsible for providing expert technical support to our clients. This includes troubleshooting complex issues, analyzing logs, and debugging systems. You will also be expected to have a deep understanding of payments processing systems and be able to communicate...
-
Product Support Specialist
4 weeks ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our team at Fidelity Information Services. As a Senior Technical Support Representative, you will be responsible for providing in-depth product support to our clients, resolving complex technical issues, and documenting customer information and recurring technical issues to...
-
Java Production Support Specialist
4 weeks ago
New York, New York, United States Syntricate Technologies Full timeJob Title: Java Production Support SpecialistJob Summary: We are seeking a skilled Java Production Support Specialist to join our team at Syntricate Technologies. The ideal candidate will have a strong background in Java development, SQL, and Unix commands, as well as excellent stakeholder management and communication skills.Key Responsibilities:* Provide...
-
Product Support Specialist
4 weeks ago
New York, New York, United States Clay Labs Full timeAbout Clay LabsClay Labs is a cutting-edge tool for business growth, empowering entrepreneurs to turn their creative ideas into reality. Our mission is to help businesses thrive without significant investments in tooling or manual labor.We're a dynamic team of innovators, passionate about delivering exceptional customer experiences. As a Product Support...
-
Java Production Support Specialist
4 weeks ago
New York, New York, United States Syntricate Technologies Full timeJob Title: Java Production Support SpecialistJob Summary: We are seeking a highly skilled Java Production Support Specialist to join our team at Syntricate Technologies. The ideal candidate will have a strong background in Java development, SQL, and Unix commands, with excellent stakeholder management and communication skills.Key Responsibilities:Provide...
-
Java Production Support Specialist
4 weeks ago
New York, New York, United States Syntricate Technologies Full timeJava Production SupportJob SummaryWe are seeking a skilled Java Production Support Specialist to join our team at Syntricate Technologies. The ideal candidate will have a strong background in Java development, SQL, and Unix commands, as well as excellent stakeholder management and communication skills.Key Responsibilities:• Provide production support for...
-
Production Support Specialist
3 weeks ago
New York, New York, United States Greif Full timeJob Summary: We are seeking a highly skilled Production Support Specialist to join our team at Greif, Inc.Key Responsibilities:Assist with coordinating all production processes to ensure efficient and effective operations.Detect and report defective materials or questionable conditions to the supervisor to maintain high-quality standards.Maintain a clean and...
-
Java Production Support Specialist
3 weeks ago
New York, New York, United States Syntricate Technologies Full timeJob Title: Java Production Support SpecialistAbout the Role:We are seeking a skilled Java Production Support Specialist to join our team at Syntricate Technologies. As a key member of our technical support team, you will be responsible for providing high-quality support to our clients and ensuring the smooth operation of our Java-based systems.Key...
-
Production Support Specialist
4 weeks ago
New York, New York, United States Insight Global Full timeJob DescriptionAt Insight Global, we are seeking a skilled Production Support Specialist to join our team in New York City. As a key member of our Markets APS Rates and Intraday Risk & PNL Support Team, you will be responsible for providing top-notch support to our clients in the financial industry.Key Responsibilities:Intake and resolution of service...
-
App Production Support Specialist
4 weeks ago
New York, New York, United States Apex Systems Full timeJob Title: App Production Support SpecialistApex Systems is seeking a skilled App Production Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing timely and effective support to our clients in the Counterparty Credit Risk space.**Responsibilities:*** Respond to and resolve business queries for...
-
Production Support Specialist
4 weeks ago
New York, New York, United States ShiftCode Analytics Full timeJob Description:At ShiftCode Analytics, we are seeking a highly skilled Production Support Specialist to join our Trading Risk Controls team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our trading systems and infrastructure.Key Responsibilities:Collaborate with internal technology teams to design,...
-
Java Production Support Specialist
4 weeks ago
New York, New York, United States The Dignify Solutions LLC Full timeWe are seeking a skilled Java Production Support Specialist to join our team at The Dignify Solutions LLC. Must have hands-on experience with Java and a strong background in production support. Key responsibilities include bug fixing, vulnerability issues, and null pointer exception handling. The ideal candidate will have a strong understanding of Java and...
-
Production / Technical Support Specialist
3 weeks ago
New York, New York, United States Bucher & Christian Consulting, Inc. dba BCforward Full timeJob Title: Production / Technical Support SpecialistJob Summary:We are seeking a highly motivated Production / Technical Support Specialist to join our team in New York, NY. As a key member of our support team, you will be responsible for providing technical support to our end-users in the Rates department.Key Responsibilities:Provide first point of contact...
-
Production Support Specialist
4 weeks ago
New York, New York, United States Aloden, Inc. Full timeJob SummaryWe are seeking a skilled Production Support Specialist to join our team at Aloden, Inc. The ideal candidate will have a strong background in trading and risk management systems, with experience in supporting and troubleshooting critical trading environments.Key Responsibilities Act as the primary point of contact for end-business users in the...
-
Mainframe Production Support Specialist
3 weeks ago
New York, New York, United States Diverse Lynx Full timeMain Responsibilities:We are seeking a skilled Mainframe Production Support Specialist to join our team. The ideal candidate will have experience with Unix/Linux basics and commands, as well as IT IS_AMS_Mainframe_DB2 Administration. This is a long-term contract position located in NYC, NY.Key Skills:Unix/Linux basics and commandsIT IS_AMS_Mainframe_DB2...
-
Product Support Specialist I
3 weeks ago
New York, New York, United States Teleosoft Inc Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Product Support Specialist I to join our team at Teleosoft Inc. As a key member of our Product Support team, you will be responsible for providing world-class email and phone support to our multi-state client base. You will analyze technical and software-related problems, providing timely...
-
Mulesoft Developer
4 weeks ago
New York, New York, United States Diverse Lynx Full timeJob Title: Mulesoft Developer - Production Support SpecialistJob Description:We are seeking an experienced Mulesoft Developer with a strong background in production support to join our team at Diverse Lynx LLC. As a key member of our team, you will be responsible for ensuring the smooth operation of our Mulesoft-based systems and providing top-notch support...
-
Java Production Support Specialist
4 weeks ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleThis is an exciting opportunity to join our team as a Java Production Support Specialist. As a key member of our team, you will be responsible for providing application software development services, developing program logic for new applications, and analyzing and modifying logic in existing applications.Key ResponsibilitiesDevelops program...