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Administrative Support Specialist

2 months ago


Miami, United States Doctor Hernia Franchising Full time

Company Overview: Doctor Hernia Franchising is recognized as the leading network in physical therapy, focusing on the non-surgical prevention and management of herniated discs and spinal conditions.

Position Summary: We are in search of a dedicated and enthusiastic individual to fulfill the role of Administrative Support Specialist in our vibrant physical therapy office. The successful candidate will excel in a fast-paced environment and demonstrate strong organizational skills.

Key Responsibilities:

  • Manage incoming phone calls and respond to voicemails
  • Schedule appointments for new patients and follow-ups
  • Ensure patient records are accurately maintained
  • Contribute to team objectives by completing tasks efficiently
  • Assist with the check-in process for new patients
  • Handle payment collections
  • Confirm appointments for patients

Required Skills and Qualifications:

  • Outstanding customer service abilities
  • Ability to maintain focus in a busy environment
  • Professional demeanor
  • Strong multitasking skills and attention to detail

Preferred Qualifications:

  • Proficiency in Spanish or Portuguese
  • Experience in a medical office setting
  • Ability to collaborate effectively within a team

Job Type: Full-time

Compensation: Monthly salary of U$ 2,750.00, with additional bonuses based on semiannual performance targets ranging from U$ 1,400 to U$ 2,800.

Expected Work Hours: 40 hours per week