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Service Quality Evaluator
2 months ago
Company Overview
At North Bay Regional Center, we are dedicated to ensuring that individuals with developmental disabilities have access to the same opportunities as all citizens. As one of the 21 nonprofit Regional Centers in California, we provide a comprehensive range of programs tailored to meet the needs of our communities, supported by passionate and driven staff who work diligently to achieve our objectives.
Established in 1965, North Bay Regional Center has evolved from a grassroots initiative aimed at assisting individuals with intellectual disabilities and their families in accessing vital services and programs. Our mission is to empower these individuals to lead more independent lives within their communities.
Who We Serve
We provide advocacy, support, and care coordination for children and adults diagnosed with intellectual and developmental disabilities and their families across Napa, Sonoma, and Solano counties. We collaborate with community organizations to enable our clients to thrive and live independently within the diverse communities we serve.
Diversity, Equity, and Inclusion
North Bay Regional Center is committed to understanding and addressing service disparities that affect our consumers and their families. Our goal is to evolve into a culturally competent service system that promotes diversity, equity, inclusion, and belonging. We believe that learning from one another is essential to our success as an agency.
Position Overview
The Home and Community Based Services (HCBS) Evaluator, under the guidance of the Quality Assurance Supervisor, plays a crucial role in the Quality Assurance Team. This position is responsible for assessing, supporting, and evaluating the service providers associated with the regional center to ensure compliance with the Home and Community Based Services Final Rule.
Key Responsibilities
- Conduct evaluations and consultations to monitor support services.
- Provide training to vendors and staff on compliance standards.
- Review program designs and conduct facility assessments.
- Investigate and follow up on reported incidents, developing corrective action plans as necessary.
Qualifications
Applicants should possess a Master's Degree in education, public administration, social work, or a related field, along with two years of relevant experience in developmental disabilities, including program evaluation and monitoring. Alternatively, candidates with two years of experience in a Regional Center role focused on program evaluation may also qualify.
A Bachelor's Degree in a related field combined with four years of relevant experience may substitute for a Master's Degree. Special skills, such as fluency in additional languages, may also be considered.
Special Requirements
Fluency in a language other than English is desirable. Candidates must have reliable transportation for travel within the service area and provide proof of automobile liability insurance as required by law.
Benefits
North Bay Regional Center offers a comprehensive benefits package, including:
- CalPERS Retirement Plan
- Medical Insurance Plans with generous employer contributions
- Dental and Vision Insurance
- Flexible Spending Accounts
- Employer Paid Life Insurance
- Generous vacation and sick leave policies
- Employee Referral Reward Program
- Paid Agency Holidays
- CalPERS 457 Supplemental Retirement Plan
- Bi-lingual language differential for eligible employees
The salary range for this position is competitive, with opportunities for annual increases.
