General Manager

2 months ago


Boston, Massachusetts, United States Taco Bell Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining operational excellence.

Key Responsibilities
  • People Management
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Conduct regular performance evaluations and provide coaching and feedback
    • Ensure a positive and inclusive work environment
  • Customer Satisfaction
    • Develop and implement strategies to improve customer satisfaction and loyalty
    • Monitor and address customer complaints and concerns
    • Ensure that all customer interactions are positive and memorable
  • Operational Excellence
    • Manage restaurant operations to ensure efficiency, productivity, and profitability
    • Monitor and control costs, including labor, inventory, and supplies
    • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
  • Proven experience as a General Manager in the restaurant industry
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Fluent English-speaking and writing skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Free meals and other perks
  • A dynamic and supportive work environment


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