Customer Service Ambassador
3 days ago
We're seeking a talented Guest Service Representative to join our team in delivering exceptional customer experiences. As a key member of our bakery, you'll create a warm and welcoming environment for our guests, ensuring their visit is nothing short of delightful.
About the Role:
- Promote a positive atmosphere by greeting guests with genuine warmth and enthusiasm.
- Maintain strong product knowledge to educate guests on our cake options, pricing, and promotions.
- Suggest additional merchandise to complete a unique celebration.
- Process orders efficiently and accurately using our point-of-sale system.
- Uphold a clean and organized bakery presentation.
- Replenish retail merchandise and cake display case regularly.
- Assist the Crafter in preparing cake decorations and packaging supplies as needed.
- Comply with all health and safety guidelines and company policies.
Requirements:
- Exhibits high energy and strong interpersonal skills.
- Enjoys interacting with diverse people and excels at providing a superior guest experience.
- Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
- Is diligent, organized, and self-motivated.
- Has the ability to understand and carry out oral and written instructions.
- Is comfortable with new technology and can operate a point-of-sale system.
- Understands basic arithmetic and can provide monetary change using U.S. currency.
Benefits:
- A competitive hourly rate of $15.00 per hour.
- The opportunity to work in a fast-paced environment and develop your skills.
- A fun and supportive team environment.
- Opportunities for advancement within the company.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, Saturdays, and days leading up to holidays, based on changing business demands.
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