Ambassador of Customer Experience
6 days ago
Crunch Select in Midland Park, NJ is seeking a skilled professional to serve as the primary point of contact for members and guests.
As an Ambassador of Customer Experience, you will be responsible for creating a welcoming atmosphere that makes members feel valued and appreciated.
The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in using computer systems to facilitate check-ins, manage messages, and process payments.
We offer a competitive salary range of $40,000 - $50,000 per year, depending on experience. In addition to your base salary, you may also be eligible for benefits such as health insurance, paid time off, and opportunities for professional growth and development.
This is a full-time position, with regular working hours Tuesday and Thursday mornings. You will be required to work effectively as part of a team, communicating clearly and respectfully with colleagues, managers, and members.
Key responsibilities include:
- Greeting members and guests with a smile and providing exceptional customer service
- Checking in members and guests efficiently and accurately
- Facilitating messages and communications through club software
- Answering phones professionally and handling inquiries
- Selling retail products and preparing shakes at our juice bar
- Maintaining a clean and organized workspace
We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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