Retail Store Operations Lead
4 days ago
Main Accountabilities
• Spearheading the planning and execution of front-end operations, including service centers, self-checkout, and food-to-go services.
• Supervising and developing direct reports, ensuring their skills and knowledge align with business objectives and best practices.
• Managing store finances, budgeting resources, controlling expenses, and maximizing profitability.
• Developing and implementing effective strategies to address customer concerns, enhance their shopping experiences, and increase customer loyalty.
• Ensuring compliance with local, state, and federal regulations, maintaining security standards, and upholding high-quality operational standards.
Key Qualifications
• Holding a high school diploma or equivalent, preferably a bachelor's degree in business or a related field.
• Possessing significant leadership experience within retail operations, preferably in a management role, along with a proven track record of achievements.
• Demonstrating excellent communication, interpersonal, organizational, and problem-solving skills, as well as the ability to multitask and adapt to changing priorities.
• Having a solid grasp of retail systems, technology, and analytics tools, along with the ability to utilize them to inform business decisions and drive results.
Benefits
As an FT Assistant Manager Customer Service, you will enjoy a comprehensive compensation package that includes medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional development and growth.
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