Lease Renewal Specialist

6 days ago


Santa Clara, California, United States Sonic Automotive Full time

**About Sonic Automotive**


Sonic Automotive, a Fortune 500 company, is one of the largest automotive retailers in the country with over 120 dealerships nationwide. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.


We offer comprehensive training, competitive compensation, and unparalleled benefits. When you join our organization, you'll experience the best that a career in the automotive industry has to offer.


**Job Description Summary:**


The Lease Renewal Specialist will be responsible for utilizing the dealership's CRM to follow up and call on existing lease owners to schedule appointments in-store for lease renewals.


**Key Responsibilities:



  • Contact existing leaseholders via phone calls, emails, and texts to inform them of upcoming lease expirations.
  • Utilize the dealership's CRM system to schedule appointments for customers to explore lease options in-person.
  • Provide exceptional customer service by addressing inquiries, offering personalized recommendations, and fostering trust.
  • Maintain timely follow-up with customers to ensure a seamless transition and maximize lease renewal rates.

**Requirements:



  • Excellent interpersonal skills over the phone.
  • Goal-driven to meet and exceed store appointment goals.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong organizational and time management skills.

**Benefits:*



  • FULL TIME position with a Monday-Friday schedule.
  • 401k plan with company match.
  • Paid Time Off accrual.
  • Closed for Thanksgiving day and Christmas day.
  • Employee discounts on purchasing and leasing cars.
  • Opportunities for career advancement within a Fortune 500 company.

**Estimated Salary Range:** $60,000 - $70,000 + / year If meeting and exceeding store quota. The base hourly compensation is nineteen dollars an hour. The position may also pay commission compensation based on the value or number of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. Additionally, the position may receive a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.



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