Affordable Housing Leasing and Occupancy Specialist

7 days ago


Santa Monica, California, United States Community Corporation of Santa Monica Full time
Job Overview

We are seeking an experienced Affordable Housing Leasing and Occupancy Specialist to join our team at Community Corporation of Santa Monica. In this role, you will be responsible for providing exceptional customer service to applicants, residents, and staff members.

About Us

Community Corp. is a non-profit organization dedicated to restoring, building, and managing affordable housing for working families of modest means. We strive to create an environment where people can thrive and change thousands of lives.

Key Responsibilities

  • Assist in leasing units to applicants, ensuring compliance with governmental regulations.
  • Recertify residents, maintaining accurate records and files.
  • Organize and maintain applicant and resident files.
  • Prepare and submit third-party verification correspondence.
  • Support marketing list processes as directed.
  • Relieve and oversee front desk duties, including answering phones, processing rent, distributing mail, and ordering supplies.
  • Contribute to team efforts, providing excellent customer service and exceeding resident expectations.
  • Greet and assist people at the front window and on the phone.
  • Scan documents and files, maintaining electronic copies.
  • Perform other tasks as assigned.

Requirements

  • Detailed-oriented self-starter with excellent basic math skills.
  • Ability to work on multiple projects simultaneously, prioritize tasks, and meet deadlines.
  • Excellent written and oral communication skills, with knowledge of fair housing rules and regulations.
  • Initiative to keep professional knowledge up-to-date, understanding changing requirements for recertification.

Compensation and Benefits

The estimated annual salary for this position is $49,920, based on 20 hours of work per week. Additional benefits include medical insurance, dental and vision insurance, 403b retirement plan, paid vacation time, sick leave, paid holidays, mileage reimbursement, and a 9/80 work schedule.


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