Practice Coordinator

4 days ago

Gaithersburg, Maryland, United States Advanced Behavioral Health, Inc. Full time
Job Description

Advanced Behavioral Health, Inc. is seeking a highly skilled Practice Coordinator to join our team. As a Practice Coordinator, you will be responsible for providing administrative support to our patients and staff, ensuring a seamless and efficient experience for all.

The ideal candidate will have excellent communication and organizational skills, with the ability to multitask and work in a fast-paced environment. You will be responsible for greeting patients, checking them in, and maintaining a clean and professional front desk environment.

Key Responsibilities:

  • Comply with CARF/COMAR/HIPPA/State compliance regulations.
  • Greet and check in patients for appointments.
  • Maintain a clean professional front desk environment.
  • Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners.
  • Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments.
  • Schedule future appointments accurately via the Electronic Medical Records (EMR) system.
  • Contact patients who have missed appointments; monitor and track no-shows and enter data into system.
  • Create medical record for new patients in EMR, upload and recording of authorization information.
  • Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company
  • Conduct daily authorization updates in the EMR.
  • Notify Site Directors and Therapists of patient authorization status.
  • Prepare an off work/off school note for attending scheduled appointment as requested by patients.
  • Take and record vital signs.
  • Assist Medical Director with administrative duties.
  • Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly.
  • Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process.
  • Ongoing compliance check of Intake and consent forms in EMR
  • Scan and upload referral documents to clients EMR charts upon completion of referral.
  • Maintain referral log/referral tracking system and distributes to appropriate provider and/or department.
  • Complete and report end of month tally of patient referrals to supervisor(s) and Site Director.
  • Maintain confidentiality in all aspects of client, staff and agency information.
  • Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day.
  • Sort and distribute clinic mail and correspondence.
  • Assists with workload at other office locations as needed.

Requirements and Qualifications:

  • Associates degree, equivalent work experience, or certification in health-related field.
  • Minimum of five (5) years of experience directly related to the duties and responsibilities specified.
  • Experience working in a healthcare setting in a customer service role preferred.
  • Ability to take vitals required.
  • Excellent customer service, verbal and written communication skills.
  • Experience with multi-line telephone systems.
  • Able to work well as part of a team.
  • Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc.
  • Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines.
  • Experience working with an electronic medical records/scheduling system, preferred.
  • Ability to work in an organized manner and multi-task in a fast-paced environment.
  • Bilingual (Spanish) preferred.

Full-Time Employee Benefits:

  • Medical, Dental, Vision
  • 401(k) Retirement Plan with Employer Match
  • Dependent Care Flexible Spending Accounts (FSAs)
  • Voluntary Term Life Insurance
  • Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability
  • Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement
  • Employee Assistance Program (EAP)
  • Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day
  • Paid Lunch Break

Advanced Behavioral Health, Inc. is committed to diversity and to equal opportunity employment. We do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors.

  • Practice Coordinator

    1 week ago

    Gaithersburg, Maryland, United States Advanced Behavioral Health, Inc. Full time

    Job Title: Practice CoordinatorAdvanced Behavioral Health, Inc. is seeking a highly skilled Practice Coordinator to join our team. As a key member of our administrative staff, you will be responsible for ensuring the smooth operation of our patient encounter process from greeting to accurate data entry.We are a family-centered mental health program that...

  • Bilingual Practice Coordinator

    1 week ago

    Gaithersburg, Maryland, United States Advanced Behavioral Health, Inc. Full time

    Job Title: Bilingual Practice CoordinatorAdvanced Behavioral Health, Inc. is seeking a highly skilled and bilingual Bilingual Practice Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional support to our patients, staff, and healthcare providers.Key Responsibilities:Provide administrative...

  • Practice Coordinator

    4 weeks ago

    Gaithersburg, Maryland, United States Advanced Behavioral Health, Inc. Full time

    Job SummaryAdvanced Behavioral Health, Inc. is seeking a highly skilled Practice Coordinator to join our team. As a key member of our administrative staff, you will be responsible for ensuring the smooth operation of our patient services.Key ResponsibilitiesCompliance and Regulatory ManagementEnsure compliance with CARF, COMAR, HIPPA, and state...

  • Bilingual Practice Coordinator

    4 weeks ago

    Gaithersburg, Maryland, United States Advanced Behavioral Health, Inc. Full time

    Job SummaryAdvanced Behavioral Health, Inc. is seeking a highly skilled and bilingual administrative professional to serve as a Practice Coordinator. This role is responsible for providing exceptional support to our clinical team, ensuring seamless patient encounters, and maintaining accurate records.Key ResponsibilitiesComply with regulatory requirements,...

  • Delivery Coordinator

    2 weeks ago

    Gaithersburg, Maryland, United States Lowe's Companies Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Delivery Coordinator to join our team at Lowe's Companies. As a key member of our logistics team, you will be responsible for coordinating and supporting deliveries from beginning to end, ensuring that our customers receive their orders safely and efficiently.Key ResponsibilitiesCoordinate and...

  • Care Coordinator

    3 weeks ago

    Gaithersburg, Maryland, United States Sheppard Pratt Full time

    Job SummaryWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Sheppard Pratt. As a key member of our Adolescent Clubhouse program, you will play a vital role in supporting the recovery and well-being of our young clients and their families.Key ResponsibilitiesScreen and introduce new members and their families to the...

  • Advanced Practice Provider

    4 weeks ago

    Gaithersburg, Maryland, United States DispatchHealth Management Full time

    About the RoleWe are seeking a highly skilled Advanced Practice Provider to join our team at DispatchHealth Management. As a key member of our clinical care team, you will play a vital role in delivering high-quality, patient-centered care in the comfort of patients' homes.Key ResponsibilitiesDeliver Comprehensive Care: Work collaboratively with our...

  • Student Support Coordinator

    4 days ago

    Gaithersburg, Maryland, United States Coastal Lakes College Full time

    Student Support CoordinatorCoastal Lakes College is seeking a highly motivated and enthusiastic Student Support Coordinator to join our Positive Support Team. As a key member of our team, you will play a vital role in providing social, emotional, and mental health support to our students and families, promoting positive engagement with their education.Key...

  • Advanced Practice Provider

    3 weeks ago

    Gaithersburg, Maryland, United States DispatchHealth Management Full time

    About the RoleWe are seeking a skilled Advanced Practice Provider to join our team at DispatchHealth Management. As a key member of our clinical care team, you will provide high-quality, patient-centered care in the comfort of patients' homes.Key ResponsibilitiesWork collaboratively with our DispatchHealth Medical Technicians (DHMTs) to deliver comprehensive...

  • Advanced Practice Provider

    3 weeks ago

    Gaithersburg, Maryland, United States DispatchHealth Management Full time

    About the RoleWe are seeking a skilled Advanced Practice Provider to join our team at DispatchHealth Management. As a key member of our clinical care team, you will provide high-quality, patient-centered care in the comfort of patients' homes.Key ResponsibilitiesWork collaboratively with our DispatchHealth Medical Technicians (DHMTs) to deliver comprehensive...

  • MDS Coordinator RN

    2 weeks ago

    Gaithersburg, Maryland, United States Asbury Communities Full time

    Job SummaryWe are seeking a highly skilled and compassionate MDS Coordinator RN to join our team at Asbury Communities. As a key member of our care team, you will play a vital role in ensuring the highest quality of care for our residents.Key ResponsibilitiesDevelop and implement comprehensive care plans that meet the unique needs of each resident.Conduct...

  • Human Resources Coordinator

    2 weeks ago

    Gaithersburg, Maryland, United States Adventist HealthCare Full time

    Human Resources Coordinator Job DescriptionAdventist HealthCare is seeking a Human Resources Coordinator to support our mission to extend God's care through the ministry of physical, mental, and spiritual healing.Key Responsibilities:Perform day-to-day HR functions, including employee relations support and operational metrics tracking.Assist with human...

  • Advanced Practice Provider

    3 weeks ago

    Gaithersburg, Maryland, United States DispatchHealth Management Full time

    About the RoleWe are seeking a skilled Advanced Practice Provider to join our team at DispatchHealth Management. As a key member of our clinical care team, you will provide high-quality, patient-centered care in the comfort of patients' homes.Key ResponsibilitiesWork collaboratively with our DispatchHealth Medical Technicians (DHMTs) to deliver comprehensive...

  • Advanced Practice Provider

    3 weeks ago

    Gaithersburg, Maryland, United States DispatchHealth Management Full time

    About the RoleWe are seeking a skilled Advanced Practice Provider to join our team at DispatchHealth Management. As a key member of our clinical care team, you will provide high-quality, patient-centered care in the comfort of patients' homes.Key ResponsibilitiesWork collaboratively with our DispatchHealth Medical Technicians (DHMTs) to deliver comprehensive...

  • Advanced Practice Provider

    3 weeks ago

    Gaithersburg, Maryland, United States DispatchHealth Management Full time

    About the RoleWe are seeking a skilled Advanced Practice Provider to join our team at DispatchHealth Management. As a key member of our clinical care team, you will provide high-quality, patient-centered care in the comfort of patients' homes.Key ResponsibilitiesWork collaboratively with our DispatchHealth Medical Technicians (DHMTs) to deliver comprehensive...

  • Merchandising Coordinator

    1 month ago

    Gaithersburg, Maryland, United States HomeGoods Full time

    Job Overview: At HomeGoods, we pride ourselves on creating an environment where style and creativity flourish. Our team is dedicated to providing unique touches that transform a house into a home. Join us in an ever-evolving workplace that encourages personal and professional growth. Key Responsibilities: Deliver exceptional customer service by engaging...

  • Medical Office Coordinator

    2 weeks ago

    Gaithersburg, Maryland, United States PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC Full time

    Medical Receptionist Opportunity at Precision Orthopedics and Sports Medicine LLCWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Precision Orthopedics and Sports Medicine LLC. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and...

  • Instructional Program Coordinator

    3 weeks ago

    Gaithersburg, Maryland, United States Sheppard Pratt Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Curriculum, Instruction, and Assessment Coordinator. This role will play a critical part in ensuring the implementation of state and local school system curriculum and evidence-based practices in assessment and instruction.Key ResponsibilitiesAssist in the...

  • Licensed Practical Nurse

    3 weeks ago

    Gaithersburg, Maryland, United States Maxim Healthcare Service Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Maxim Healthcare Services. As a LPN, you will be responsible for providing high-quality patient care and working collaboratively with our healthcare team to deliver exceptional results.Key ResponsibilitiesAssess patient needs and develop individualized care plans to meet...

  • Part Time Delivery Coordinator

    4 weeks ago

    Gaithersburg, Maryland, United States Lowe's Companies Full time

    Job SummaryLowe's Companies is seeking a skilled Delivery Coordinator to join our team. As a key member of our delivery team, you will play a critical role in ensuring the safe and efficient delivery of merchandise to our customers.Key ResponsibilitiesCoordinate and support deliveries from beginning to end, serving as the expert for answering questions and...