Information Desk and Departmental Library Assistant

2 days ago


Philadelphia, Pennsylvania, United States The University of Pennsylvania Full time
Job Summary

The University of Pennsylvania Libraries is seeking highly motivated and detail-oriented individuals to join our Academic Engagement and Departmental Libraries teams as Information Desk and Departmental Library Interns. As a member of our team, you will have the opportunity to gain hands-on experience in providing reference and directional assistance, participating in chat and email reference services, and working on projects that support the Libraries' mission.

Key Responsibilities
  • Staff the Van Pelt-Dietrich Information Desk, providing reference and directional assistance to patrons and visitors.
  • Assist with chat service and reference ticket response.
  • Support a variety of services at departmental libraries, including systematic reviews, outreach programming, circulation desk coverage, social media, exhibits, research impact assessment, and collections analysis.
  • Perform additional duties as assigned.
Requirements
  • Current graduate student in an ALA-accredited library or information science program or another graduate studies program.
  • Ability to work both independently and as part of a team.
  • Strong service orientation and willingness to troubleshoot.
  • Desire to learn, adapt quickly, and work independently.
  • Flexibility regarding work location.
  • Attention to detail.
  • Ability to work onsite in the library spaces.
  • Ability to work some nights and/or weekends.
What We Offer

The University of Pennsylvania Libraries offers a unique and dynamic work environment, with opportunities for professional growth and development. As a member of our team, you will have access to a range of benefits, including competitive pay, comprehensive health insurance, and a generous retirement plan.

How to Apply

To be considered for this position, please submit a cover letter and resume/CV. Multiple documents are allowed. We look forward to hearing from you



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