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Student Services Assistant

2 months ago


Macon, Georgia, United States InsideHigherEd Full time

Position Title: Student Services Assistant - Housing & Residence Life

Location: Not Specified

Employment Type: Part-Time Temporary

About the Institution:

InsideHigherEd is dedicated to providing comprehensive educational opportunities and fostering a community of lifelong learners who contribute positively to society through their academic and professional endeavors.

Position Overview:

The Student Services Assistant plays a crucial role in supporting the Housing and Residence Life department. This role focuses on delivering exceptional service to students and visitors, managing administrative tasks, and aiding in the organization of campus events.

Key Responsibilities:

  • Deliver outstanding service to a diverse range of individuals
  • Manage incoming calls and welcome visitors
  • Provide administrative assistance and manage sensitive information
  • Utilize digital systems to generate documents and reports
  • Support the planning and execution of campus recruitment activities
  • Execute additional tasks as directed by supervisory staff

Essential Qualifications:

  • Current enrollment as a student
  • Registered for a minimum of 6 credit hours with a satisfactory academic record
  • Detail-oriented with a strong commitment to work
  • Able to thrive in a dynamic environment and work autonomously
  • Strong communication and analytical skills

Preferred Qualifications:

  • Previous experience in customer service roles
  • Exhibits a positive and professional demeanor
  • Collaborative team member

Core Values:

InsideHigherEd upholds principles of Responsibility, Involvement, Flexibility, and Continuous Learning in all operational facets.

Equal Opportunity Commitment:

The institution is committed to equitable practices in recruitment, hiring, and educational opportunities, ensuring no discrimination based on protected characteristics.

Background Verification:

Employment is contingent upon the successful completion of a background check, including a review of criminal history and verification of qualifications.