Oil Change Specialist

1 month ago


Everett, Washington, United States Valvoline Instant Oil Change Full time

About Us

At Valvoline Instant Oil Change, we're dedicated to providing exceptional customer service and ensuring the satisfaction of our guests. Our team is committed to living a safety culture that protects our team members and guests, and we're proud to be an Equal Opportunity Employer.

Job Summary

We're seeking a highly skilled and customer-focused Customer Service Advisor to join our team. As a key member of our team, you will be responsible for delivering a positive first impression to each guest, presenting oil change options and additional services, and building trust and loyalty with our customers.

Key Responsibilities

  • Deliver a warm and friendly greeting to each guest
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

Requirements

  • Effective interpersonal and oral communication skills
  • Enjoy interacting with people face-to-face
  • Be friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • Be able to occasionally lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Be able to stand for extended periods of time and climb stairs

Benefits

  • Competitive pay and flexible work schedule
  • On-the-job training
  • Paid bi-weekly
  • Company-provided uniforms and tools
  • We promote from within - a commitment we are passionate about
  • No late evenings
  • Paid time off and holidays*

*Terms and conditions apply, and benefits may differ depending on location



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