Oil Change Specialist
1 month ago
About Us
At Valvoline Instant Oil Change, we're dedicated to providing exceptional customer service and ensuring the satisfaction of our guests. Our team is committed to living a safety culture that protects our team members and guests, and we're proud to be an Equal Opportunity Employer.
Job Summary
We're seeking a highly skilled and customer-focused Customer Service Advisor to join our team. As a key member of our team, you will be responsible for delivering a positive first impression to each guest, presenting oil change options and additional services, and building trust and loyalty with our customers.
Key Responsibilities
- Deliver a warm and friendly greeting to each guest
- Present oil change options and additional services based on manufacturer recommendations
- Build trust and win repeat, loyal customers
- Evaluate customers' needs, working quickly and efficiently
- Provide hands-on assistance under the hood as needed
- Master products, services, and company knowledge
Requirements
- Effective interpersonal and oral communication skills
- Enjoy interacting with people face-to-face
- Be friendly and ready to work as part of a customer-focused team
- Have an eagerness to learn and grow
- Be able to occasionally lift up to 50 pounds
- Have full mobility and the ability to work with your hands above your head
- Be able to stand for extended periods of time and climb stairs
Benefits
- Competitive pay and flexible work schedule
- On-the-job training
- Paid bi-weekly
- Company-provided uniforms and tools
- We promote from within - a commitment we are passionate about
- No late evenings
- Paid time off and holidays*
*Terms and conditions apply, and benefits may differ depending on location
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