Medical Customer Service Representative

2 weeks ago


Irving, Texas, United States CornerStone Staffing Full time
Job Description

Job Title: Medical Customer Support Representative
Schedule: Monday – Friday, 9am – 6pm (extended hours during peak season)
Location: Irving, TX (On-site)
Pay: $18.50/hourly
Job Summary:
We're hiring 20 Pharmacy Customer Support Representatives to work on-site in Irving, TX. You'll assist pharmacists with prescription processing, customer service, and other tasks to ensure accurate and timely medication distribution.


Job Responsibilities:

  • Process new and refill prescriptions under pharmacist supervision
  • Verify patient and prescription details
  • Handle phone support and insurance claims
  • Maintain clean workstations and adhere to HIPAA regulations


Requirements:

  • Job stability demonstrated on resume – REQUIRED
  • Call Center experience – REQUIRED
  • Healthcare Call Center experience – HIGHLY PREFERRED
  • 35+ WPM typing speed – REQUIRED
  • Ability to lift 40 pounds – REQUIRED


On-boarding Requirements:

  • High School Diploma or equivalent (GED)
  • Criminal Background & Drug Screening
  • 2 verifiable employment references

CornerStone Staffing is committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. We currently have 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity



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