Retail Sales Representative

2 weeks ago


Jacksonville, Florida, United States Citi Trends Full time

Position Overview


Citi Trends is seeking a committed Retail Sales Representative to become a part of our expanding organization within the value-priced urban fashion sector.

As we continue to grow, this role presents an opportunity to make a significant impact in our stores.

Key Responsibilities:

  • Manage incoming merchandise
  • Assist with pricing adjustments and markdowns
  • Ensure accurate cash register balancing in accordance with company guidelines
  • Communicate prices clearly to customers during transactions
  • Efficiently package items for customers upon completion of sales
  • Process all forms of payment accurately, adhering to company protocols
  • Seek management consent for returns, voids, and check transactions when necessary
  • Maintain cleanliness and organization of the store as assigned
  • Deliver exceptional customer service, including greeting shoppers, adhering to fitting room rules, processing sales promptly, expressing gratitude for their patronage, and encouraging future visits
  • Adhere to all safety regulations
  • Maintain a professional appearance, including wearing a name tag
  • Support management in organizing the sales floor based on inventory levels
  • Assist management with various tasks as per company policies
  • Clearly explain exchange and refund policies to customers post-transaction
  • Aid the Store Manager in implementing Loss Prevention strategies, including deterring theft and reporting any dishonest activities while following all operational policies

Qualifications:

  • High school diploma or equivalent
  • Strong communication and organizational abilities
  • Flexibility to work varied hours, including evenings and weekends
  • Proficiency in basic mathematical operations such as addition, subtraction, multiplication, division, and percentages


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