Retail Sales Representative
2 weeks ago
Position Overview
Citi Trends is seeking a committed Retail Sales Representative to become a part of our expanding organization within the value-priced urban fashion sector.
Key Responsibilities:
- Manage incoming merchandise
- Assist with pricing adjustments and markdowns
- Ensure accurate cash register balancing in accordance with company guidelines
- Communicate prices clearly to customers during transactions
- Efficiently package items for customers upon completion of sales
- Process all forms of payment accurately, adhering to company protocols
- Seek management consent for returns, voids, and check transactions when necessary
- Maintain cleanliness and organization of the store as assigned
- Deliver exceptional customer service, including greeting shoppers, adhering to fitting room rules, processing sales promptly, expressing gratitude for their patronage, and encouraging future visits
- Adhere to all safety regulations
- Maintain a professional appearance, including wearing a name tag
- Support management in organizing the sales floor based on inventory levels
- Assist management with various tasks as per company policies
- Clearly explain exchange and refund policies to customers post-transaction
- Aid the Store Manager in implementing Loss Prevention strategies, including deterring theft and reporting any dishonest activities while following all operational policies
Qualifications:
- High school diploma or equivalent
- Strong communication and organizational abilities
- Flexibility to work varied hours, including evenings and weekends
- Proficiency in basic mathematical operations such as addition, subtraction, multiplication, division, and percentages
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