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Customer Service Associate

2 months ago

Marshall, United States QC Holdings, Inc. Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and initiating customer loans.

Key Responsibilities:

  • Complete cash transactions for customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays

Requirements:

  • Excellent customer service skills
  • Cash handling experience
  • Ability to operate computers and standard office equipment
  • Safe, secure, reliable transportation and a valid driver's license
  • Ability to work with minimal supervision
  • Reliable attendance

Benefits:

  • Monthly bonus program
  • Steady hours, paid time off, and paid holidays
  • 401(k) plan
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance

About the Company:

QC Holdings, Inc. is a leading provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With over 30 years of experience, we have grown to become a trusted leader in the Alternative Financial Services marketplace.

We provide consumers easy and hassle-free access to a variety of short-term loans, as well as additional services such as check cashing and bill pay. Our products and services are focused on providing the financial solutions customers need and appreciate.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.