Spa Attendant
3 weeks ago
At Four Seasons Hotels Limited, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing a world-class employee experience and company culture.
We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with the same respect and kindness we would want to receive ourselves. Whether you work with us, stay with us, live with us, or discover with us, we aim to create lasting impressions that will stay with you for a lifetime.
About the role:
As a Spa Attendant at Four Seasons Hotel Philadelphia, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests. Your key responsibilities will include welcoming guests, responding to inquiries, and being knowledgeable about treatments, retail products, and services. You will also be responsible for retrieving, delivering, and setting up supplies, ensuring compliance with daily opening and closing checklists, and preparing items for refreshment stations. Additionally, you will ensure the cleanliness of the overall space, including the spa, fitness, and pool areas.
Key Responsibilities:
- Welcome guests and respond to all inquiries with a high level of professionalism
- Be knowledgeable about treatments, retail products, and services
- Retrieve, deliver, and set up supplies, including linen and amenities
- Ensure compliance with daily opening and closing checklists
- Prepare items for refreshment stations
- Ensure the cleanliness of the overall space, including the spa, fitness, and pool areas
As a valued member of our team, you will receive a competitive salary, paid time off, family planning assistance, life insurance, pet insurance, and preferred rates for fitness club memberships. You will also have access to a robust offering of learning and development programs, educational assistance, transfer and/or promotion opportunities within Four Seasons Hotels and Resorts, and employee pulse surveys that enable you to provide valuable feedback to help shape a work environment you deserve.
At Four Seasons, we believe in treating our employees with the same respect and kindness we would want to receive ourselves. We are committed to diversity and inclusion in the workplace and are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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