Spa Attendant
3 weeks ago
Job Summary
The Spa Attendant - Cleanliness and Guest Services Specialist is responsible for maintaining the cleanliness and organization of the spa and fitness area, including the spa, locker rooms, fitness room, and pool area. This role also involves providing exceptional guest service, ensuring a positive experience for all visitors.
Key Responsibilities
- Maintain the cleanliness and order of the facility, including sweeping, mopping, and vacuuming, and removing waste.
- Restock linens in locker rooms and guest areas.
- Escort guests to changing areas and provide orientation to the facility.
- Assist with monthly inventory of spa operating and guest supplies.
- Communicate with management regarding member, guest, or facility issues.
- Follow sustainability guidelines and practices related to the HHM Earth View program.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
Requirements
- High school diploma or comparable work experience.
- Previous customer service experience or equivalent training required.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends, and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.
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