Customer Solutions Expert
4 days ago
We are seeking a Customer Solutions Expert to join our team at JobsRUs.com. in Auburn, WA.
Compensation: $19.00/Hour
Company Overview:
JobsRUs.com. is a leading provider of solutions that build long-term relationships with our customers. Our Field Services Team creates value by delivering solutions that meet their needs.
Job Description:
You will act as the first point of contact for our customers, communicating in an open, helpful, and engaging manner to find the right solution. You will organize, triage customer issues, and handle problems before they escalate. Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can grow and make an impact.
This role is crucial to keeping commerce running across the globe and serves as an ambassador for our client's Brand. Your skills will be utilized to perform customer installation, maintenance, and service calls promptly and effectively.
Required Skills and Qualifications:
- PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
- Ability to perform essential functions of the job with or without a reasonable accommodation
Benefits:
- Prolonged travel with driving several hours per day
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
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