Sales and Customer Service Representative

1 month ago


Oakland, California, United States Hilti Corporation Full time

Company Overview: Hilti is a global leader in the construction industry, known for innovation, productivity, safety, and sustainability. Our team of experts provides solutions that build a better future.

Salary: The estimated salary for this role is $55,000 - $59,000 per year, with an additional bonus potential of $5,000 to $7,000.

Job Description:

The Sales and Customer Service Representative will play a key role in driving sales and customer engagement at our Hilti Store. This involves selling, servicing, and promoting the full range of Hilti products directly to walk-in customers and smaller field accounts. Key responsibilities include reviewing shipping documents and sales trends, analyzing inventory levels, and implementing effective strategies to drive sales. The successful candidate will also be responsible for post-receipts, disbursements, and material returns, as well as reconciling opening, closing, and annual physical inventories.

Key Responsibilities:

  • Sell, service, and promote the full range of Hilti products
  • Analyze sales trends and implement effective strategies to drive sales
  • Review shipping documents and reconcile inventory levels
  • Post receipts, disbursements, and material returns
  • Reconcile opening, closing, and annual physical inventories

Required Skills and Qualifications:

To succeed in this role, you will need:

  • A High School Diploma or GED, required
  • A Bachelor's Degree or equivalent work experience, preferred
  • Excellent problem-solving and decision-making skills
  • Strong presentation skills
  • Ability to lead change and adapt to a fast-paced dynamic sales environment
  • Basic understanding of sales through multiple channels
  • Basic understanding of consultative selling techniques

Benefits:

Hilti offers a robust benefits package, including:

  • Competitive base salary and bonus potential
  • Generous paid time off policy
  • Health & wellness coverage
  • 401(k) matching
  • Medical/dental/vision coverage

Why Choose Hilti?

We are committed to employing a diverse workforce and offer opportunities for professional growth and development. If you are looking for a challenging and rewarding role, apply now to join our team



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