Restaurant Operations Manager

4 days ago


Miami, United States Daniel Boulud Full time

**About the Role**

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Daniel Boulud. As a key member of our management team, you will be responsible for leading by example, conducting service training, and upholding our high standards of service.

**Key Responsibilities**

  • Lead by example, demonstrating exceptional knowledge of food and beverage, creativity, and flair.
  • Conduct scheduled service training for hourly and management employees.
  • Uphold the standards while leading purposeful steps of service.
  • Support the beverage and wine department with inventory and program creation.
  • Suggest and implement innovative guest experience opportunities.
  • Provide feedback and coaching opportunities.
  • Orchestrate service plan for private events and group dining.
  • Opening and closing managerial responsibilities.
  • Financial/cash handling.
  • Operational administrative tasks.
  • Floor management - engaging with guests, troubleshooting issues, managing flow of service and management of book and the host team, communicating with the kitchen and dining room team.
  • Oversight of reservations and providing support to Maitre D and host team through each service.
  • Enforcing educational and disciplinary processes and ensuring proper documentation.
  • Support role in partnership with General Manager.

**Requirements**

  • Prior lead/management experience.
  • Knowledge of both food and beverage.
  • Service focused, hospitality minded.
  • Forbes Service Standards Training is a plus.
  • Michelin Restaurant experience.

**What We Offer**

  • Compensation: Salary (Based on Experience).
  • Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k.


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