Vehicle Repair and Maintenance Coordinator

19 hours ago


Patchogue, New York, United States Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo Full time

Job Summary

We are seeking an experienced Service Advisor to join our team at Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo. The successful candidate will be responsible for providing excellent customer service, managing the repair and maintenance services of vehicles, and working closely with our sales and service team to ensure a seamless customer experience.

About the Role

This is a Full-time position that offers a competitive salary range of $85,000 to $130,000 per year, paid weekly, along with comprehensive benefits including health insurance, retirement plans, paid time off, and employee discounts. The ideal candidate will have 2+ years of experience as a Service Advisor in the automotive industry and possess excellent communication and customer service skills.

Key Responsibilities

  • Schedule service appointments and provide accurate estimates for service repairs.
  • Communicate with technicians to prioritize work based on customer needs.
  • Keep clients informed about the status of their vehicle and follow up with any additional service recommendations.
  • Collect payment from customers and maintain accurate records of transactions.
  • Stay up-to-date on industry trends and new vehicle technology through regular training sessions.

Requirements

  • High School diploma or equivalent, Bachelor's degree preferred.
  • 2+ years of experience as a Service Advisor in the automotive industry.
  • Excellent communication and customer service skills.
  • Strong organizational and time-management abilities.
  • Proficient in using computer systems and software, such as Microsoft Office and Dealer Management Systems.


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